Refund Policy

At Blue Diamond Wellness Spa, customer satisfaction is important to us. Please read our refund policy carefully before booking any service.

Payments made for confirmed appointments and wellness services are generally non-refundable once the booking is confirmed.

Customers may request appointment rescheduling based on availability. Cancellation requests should be made in advance.

If you experience any issue related to our wellness services, please contact our assistance team so we can help you appropriately.

Late arrivals may result in reduced session time depending on appointment schedules and availability.

Failure to attend a confirmed appointment without prior notice may result in cancellation without refund.

Any refund request, if applicable, will be reviewed and processed according to company policies and service conditions.

For refund-related questions or assistance, please contact us through our official website or customer care channels.